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SECURITY & PRIVACY

SECURITY & PRIVACY NOTICE

IS IT SAFE TO ORDER ONLINE?

Yes, it is safe to shop at Lacbo with your credit or debit card.

We promise to keep your name, address, credit card details and any other information you give us secure.

Our secure server encrypts your personal information, including credit or debit card number, name and address, before it is sent over the Internet.

Your card details are presented directly to the bank for clearance and are not stored.

When you click the ‘Check out’ button, you enter the secure section of the site.

HOW CAN YOU TELL IF OUR SITE IS SECURE?

When you are in the checkout, you will see the URL begins with https and also see a locked padlock in the address bar of your Web browser, showing that you are in the secure area.

Once your order has been processed securely online, we do not keep any record of your credit card details.

Your card details are verified automatically online through the secure Shopify payment rules.

We are happy to answer any questions you have about secure shopping with us. send mail to support@lacbo.com to contact us.

WHAT IS OUR PRIVACY POLICY?

The Lacbo Privacy Promise to you: Security is our priority

When we are looking after your data, our focus is on cybersecurity. We know how important your information is to you, and we promise to collect, process, store and share your data safely and securely.

We respect your privacy and security as much as you do. When you shop with us, we will only ask for personal information such as your name, email address, billing address, product selections, credit card or other payment information in order to send out your goods in a timely manner.

We may also collect information about where you are on the Internet (such as the website you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used.

We may also need to share your data with our trusted payment, fraud control and marketing partners. This will only ever be shared where necessary and always in a safe and secure way.

Once your order has been processed securely online, we do not keep any record of your credit card details.

PRIVACY AND PERSONAL DATA PROTECTION

In our everyday business operations we make use of a variety of data about visitors, including data about:

  • Customers
  • Users of our websites
  • Subscribers to our newsletters
  • Other stakeholders

In collecting and using this data, we are subject to a variety of new legislation controlling how such activities may be carried out and the safeguards that must be put in place to protect it.

The purpose of this policy is to set out the relevant legislation and to describe the steps we take to ensure that we comply with it.

This control applies to all systems, people and processes that constitute our information systems, including directors and employees who have access to our systems.

The following terms of the GDPR legislation are relevant to this Notice:

  • Data Protection Impact Assessment Process
  • Personal Data Mapping Procedure
  • Legitimate Interest Assessment Procedure
  • GDPR Roles and Responsibilities

CHANGES TO HOW WE PROTECT YOUR PRIVACY

We may change this page from time to time, to reflect how we are processing your data.

If we make significant changes, we will make that clear on the Lacbo website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Lacbo.

TO CONTACT US OR REGISTER A COMPLAINT

How to contact us:

  • By email: support@lacbo.com

ADDRESSING COMPLIANCE

If you choose to receive e-mail marketing from Lacbo, we can tell you about new collections and offers. Remember you are in control and you can manage your preferences at any time.

If you would like to stop receiving marketing e-mails from us, you can unsubscribe or change your preference at any time by clicking "unsubscribe from this list" or "update subscription preferences" in the footer of any marketing email you receive from us, or by e-mailing us at support@lacbo.com with the header ‘Unsubscribe’

If you believe that any information we have about you is incorrect or incomplete, please e-mail us at support@lacbo.com. We will promptly correct any information found to be incorrect.

We may change this policy on occasion by updating this page. Please check this page from time to time to ensure that you are happy with any changes.

Our commitment to you: No personal data is ever sold to third parties.