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FAQ

WHEN WILL YOU SHIP MY ITEMS?
99% of orders will be shipped within 2 days of payment.

WHEN WILL I RECEIVE MY ITEM(S)?
Most items are delivered within 2-4 weeks.

WHERE ARE MY ITEMS COMING FROM?
Our storehouse are located in both the US and China.

WHAT MAKE LACBO DIFFERENT WITH ORDINARY CHAIRS?
At Lacbo, we take great pride in the quality of every product we make, We design our chairs with ergonomics in mind, meanwhile, devoted to control the cost to offer an affordable price

HOW SECURE IS MY PERSONAL INFORMATION?
Lacbo adheres to the highest industry standards to protect your personal information.
Our store makes use of SSL (secure socket layer technology) with an industry standard 256-bit encryption technology. This is the same level of encryption used by multinational banks to keep your information safe and secure.
Your credit card information is only used to complete the requested transaction and is not subsequently stored.

I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL...WHAT'S GOING ON?
Kindly check your SPAM folder to see if your confirmation email was sent there. You can also contact our support team and they will be able to assist you further.
If the email does not appear in the spam folder, it probably did not reach you. It is not uncommon that email addresses are entered with a minor typo. In this case, do not hesitate to send an email to support@lacbo.com , our experienced staff will update your contact info and resend you the order confirmation for your reference.